CIS Coromandel Insurance Services

Coromandel based. New Zealand wide.

Independent, Coromandel owned, with clients from Dargaville to Queenstown. We shop New Zealand's major insurers for your home, business, farm, boat and life cover, then stand beside you at claim time. Ask us yourself, or send your AI assistant. Both are welcome here.

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Steadfast Group member Access to NZI, Vero, AIG, Ando, QBE, DUAL and specialist markets 100+ years combined broking experience Offices in Thames and Whitianga, clients throughout New Zealand

Cover for the way New Zealanders live and work

Coastal homes, small businesses, farms and boats, on the Peninsula and around the country. Risks that direct insurers put in the too-hard basket are our everyday work.

Home & contents

House, contents, vehicles and landlord cover for Peninsula properties, including coastal and holiday homes.

Business

Material damage, business interruption, liability and commercial motor for shops, trades, hospitality and professionals.

Rural

Farm dwellings, buildings, plant, stock, vehicles and rural liability, wherever in the country you farm.

Marine & boat

Pleasure craft and commercial marine, from trailer boats to charter and fishing operations.

Life & lifestyle

Life, trauma, income protection and health cover through our licensed life advice business.

Liability & indemnity

Public liability, professional indemnity, statutory and management liability for businesses and professionals.

Insurance is a promise. Claims are the proof.

Anyone can sell you a policy. A broker earns their keep on the day something goes wrong. Before founding CIS, our principal spent nine years leading residential earthquake claims for major insurers after the Canterbury quakes, so we know exactly how claims get assessed, from the inside. Now that knowledge works for you, not the insurer.

When you claim, we lodge it, manage the insurer and the assessors, and argue your corner through to settlement.

Coromandel owned since 2020Started in Thames, grown by word of mouth to clients throughout New Zealand.
Steadfast Group memberGroup buying strength and policy wordings a solo broker can't match.
Claims advocacy includedWe fight declined and underpaid claims. It's part of the service, not an extra.

How it works

Tell us what matters

A quick call or the form below. We ask the questions that change your premium and your cover.

We shop the market

We take your risk to the insurers that fit it and come back with options in plain English, including the decisions that are actually yours to make.

We stay with you

Renewals reviewed every year, changes handled in a phone call, and a broker in your corner at claim time.

The people you'll deal with

More than 100 years of combined industry experience, and every one of us lives here. When you ring, you get a person who knows your file, not a call centre.

JG

John Grant

Broker Principal

A working lifetime in insurance across adviser, executive and claims leadership roles, including seven years leading earthquake claims for Suncorp NZ after the Canterbury quakes. Based in Whitianga.

DE

David Enright

Broker Principal

Broking since 1988, founder of two brokerages, and Suncorp's Domestic Resolution Manager during the Christchurch earthquake response. Based in Whitianga.

DW

David Warwood

Administration Manager

Looks after our eastern clients from the Whitianga office. Previously with Aon.

J

Jennie

Office Manager

Senior underwriting background with AMI and years settling Christchurch earthquake claims. Based in Whangamata.

K

Kim

Office Manager

More than 20 years in insurance, keeping the Thames office and our longest-standing clients running smoothly.

Request a quote

Free, and back to you within one business day. Every quote arrives with a plain-English summary of what the cover does, what it costs, and the two or three decisions you actually need to make. Nothing is bound until you've talked with a broker and agreed.

Prefer to talk first? Book a call back or ring 07 868 7301.

About the cover
About you

By sending, you consent to us contacting you about this request. See our privacy policy.

Book a call back

Pick a window and a broker will ring you. Your request goes straight to the office, and we confirm the time with you by text or email.

When suits you

Ready for you. Ready for your AI assistant.

More of our clients now ask an AI assistant to sort their insurance. We'd rather help it than hide from it, and we use the same tools inside the business to give you clearer answers faster. Automation gathers; people advise. A broker reviews every request before anything happens.

Everything published, nothing hidden

Every page carries schema.org structured data: who we are, both offices, hours, phone, services and FAQs. A summary for language models sits at /llms.txt.

Quotes by form or by API

Agents can drive the accessible form above or post JSON directly to POST /api/quote-request. Either way it lands with a broker inside one business day.

Confirmed call backs

Callback requests go to POST /api/callback, so an assistant can book a time with a real broker on your behalf. The field layout is documented in /llms.txt.

Direct connection

Assistants that speak the Model Context Protocol will be able to connect at mcp.cis.co.nz for product information, quote requests and bookings. Coming in phase two.

What agents can't do here matters just as much: no client data is exposed, nothing binds cover, and the duties under New Zealand's financial advice regime sit with our licensed people, not the robot.

Questions people ask

Do you charge for quotes or advice?

No. Quotes and initial advice are free. We're paid by commission from the insurers we place your business with, and that's disclosed to you before you buy.

Which insurers do you work with?

As a Steadfast Group member we access New Zealand's major insurers, including NZI, Vero, AIG, Ando, QBE, DUAL and specialist markets, and place your cover with whoever best fits your risk, not whoever pays us most.

Do you handle claims?

Yes, that's half the point of a broker. We lodge the claim, deal with the insurer and assessors, and advocate for you through to settlement. Email claims@cis.co.nz or ring us.

Can my AI assistant deal with you for me?

Yes. It can read our details, request quotes and book call backs through the facilities above. A broker reviews everything, and we'll always confirm important steps with you directly before cover changes.

Disclosure

The formal information we're required to give you, in plain English. Ask us any time if you'd like the full detail.

Our licence

CIS Brokers Ltd (FSP713752), trading as Coromandel Insurance Services, holds a full Financial Advice Provider licence issued by the Financial Markets Authority. There are no special conditions on the licence.

What we advise on

We give financial advice on general insurance: business, business interruption, property, liability, commercial and private motor, marine and boat, rural, house and contents, travel, contract works, trade credit and more. We don't advise on life, health or medical insurance or mortgages; for those we refer you to Coromandel Insurance Services Limited, which holds its own financial advice provider licence, and its adviser David Enright.

Providers we can access

AIG, Allianz, Ando, Berkshire Hathaway, Chubb, Certain Underwriters at Lloyd's, DUAL, IAG (NZI and Lumley), QBE, Vero, Zurich and a wide range of specialist New Zealand and overseas markets.

How we're paid

We earn commission from the provider, a fee for our work, or a combination, and we tell you before you buy. If you cancel cover part way through the period we may keep some or all of the commission or fee. If you pay by instalments through premium funding, the funding company pays us a commission on the amount funded, and we'll disclose the amount before you decide. We keep a register of conflicts of interest, gifts and incentives, and if we ever see a conflict, real or perceived, we'll raise it with you.

Our duties to you

Under the Financial Markets Conduct Act 2013 we must give priority to your interests, exercise care, diligence and skill, and meet the competence and conduct standards set by the Code of Professional Conduct for Financial Advice Services. More information is available from us or at fma.govt.nz.

Your advisers

John Grant (FSP680051), phone 021 351 922. Dave Enright (FSP683131), phone 021 778 805. Both can also be reached through the office on 07 868 7301.

If you're not happy, tell us

We want to know if you're not satisfied with our service or advice, so we can put it right. Write to our complaints officer, John Grant, at complaints@cis.co.nz or 21 Robinson Road, Whitianga 3510.

When you complain, we'll acknowledge it within five working days, investigate it properly, keep a record, keep you up to date, and respond within 30 working days.

Still not resolved? Financial Services Complaints Limited (FSCL) is a free, independent dispute resolution service you can take your complaint to: fscl.org.nz, Level 4, 101 Lambton Quay, Wellington. Our membership number is 8094.